We love to get the best to you. Our services are a proof that we value your trust. We assure you that all products sold on Dr Pauls are brand new and 100% genuine. In case the product you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Free & Easy Returns promise has got you covered.

1. In any case, all your purchases on Dr.Pauls website are backed by Buyer Protection for 45 days from the date of delivery, lest you have any issues.
2. If you have received an item in a ‘Damaged’ or ‘Defective’ condition or it is ‘Not as Described’ by the Dr. Paul’s, you may request a replacement at no extra cost.
3. Replacement / Exchange is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked.
4. Returns are covered by the 30 Day Replacement Guarantee.
The Delivery Time Depends On The Following Factors:
5. Dr. Paul’s offering the product
6. Product’s availability with Dr.Paul’s
7. The destination to which you want the order shipped to and location of Dr. Paul’s.