1.PRODUCT & SERVICES INFORMATION

DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED attempts to be as accurate as possible in the description of the product on the Site. However, DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED does not warrant that the product description, colour, information or other content of the Site is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product.
DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability.

2. PRODUCT USE & SERVICES

The products and services available on the Site, and the samples, if any, that DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.
In case any products or beauty services purchased / received / availed causes side effects or doesn’t suit you, please note that DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED is in no manner responsible for any manufactural side-effects or service provider and manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same.

3. RECOMMENDATION OF THE PRODUCT& SERVICES

Any recommendation made to you in the Site during the course of your use of the Site is purely for informational purposes and for your convenience and does not amount to endorsement of the product or services by DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED or any of its associates in any manner.

4. PRICING INFORMATION

DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED strives to provide accurate product and pricing information, however errors may occur.
DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED cannot confirm the price of the product until you make the order. Without limiting the generality of Clause 8 (Cancellations, Refunds and Returns) below, if a product / service is listed at an incorrect price or with incorrect information due to any technical error, DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services are availed, your offer will not be deemed accepted and DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account.
PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OR OFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED.

DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED may revise and cease to make available any product/ services at any time. In the event, DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.

5. CANCELLATIONS, REFUNDS AND RETURNS
         No Refund

6. MODE OF PAYMENT

Payments for the products available on the Site may be made in the following ways:
Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets,

Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.

7. SHIPPING AND DELIVERY

At DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED we are committed to deliver your order in best and acceptable condition within the stipulated timeframe. Unlike other e-commerce sites, DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED didn’t have any special rules and fine print; we absolutely respect you and your time and investment in procuring a deal/product at DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED. We follow some agreeable shipping rules so that no parties will bear any loss or may arises any conflict, and definitely for smooth shipping operations.

We ship only in India and maximum delivery time for anywhere in India is around 7 working days.
2 working day delivery in Kolkata and 5-7 working days anywhere in India.
DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED will ship all the products within Kolkata outside   Kolkata (anywhere in India) will be done through  a recognized courier.
DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED will share the tracking ID at  customer’s registered mobile number through WhatsApp for their order.
The region/areas which are not serviced by associated couriers, we will ship through the Government Registered posts.
We ship Monday through Saturday, excluding all public holidays.
For all the areas serviced by reputed couriers the estimated delivery time is between 3-7 business days. For those serviced by the Indian Postal service (the delivery time can be 1-2 weeks depending on the location).
In case if the packaging is damaged or is tampered at the time of delivery or if you think the product is in a bad condition on delivery, please refuse to accept the package. send an email at info@drpaulsonline.com with your Order ID. DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED will ensure that the product is replaced and delivered to you at the earliest.

Payments

DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED supports all the major payment modes like Credit Cards, Debits Cards, Cash Cards .

Net Banking Options – all major banks.

Cash on Delivery (COD): When you shop with DR PAULS MULTISPECIALITY CLINIC PRIVATE LIMITED using COD payment mode, In case of *CASH ON DELIVERY(COD)* the COD service charge is *Rs200*,which you need to pay in advance. Remaining product cost (MRP of the product multiplied by the number of boxes purchased) need to pay at the time of delivery.

Post payment (COD charge Rs200) share the payment screen shot at given WhatsApp number, your order we will start the dispatching process

Also, you acknowledge paying only by cash at the time of delivery not any other equivalents; Cheques, Demand Drafts etc. will not be accepted.

All the online payment transactions will be process over secured encrypted connection.

Payment Failures

In case of payment failures you need to make sure that:

The details you have submitted to the payment gateway are correct, especially in case of Net banking like account details, passwords etc.
Your Internet connection running proper and not disordered during the payment process What you should do when account has been debited after a payment failure? No need to get panic, it will roll back to your account within maximum 7 days.